JOIN OUR TEAM!

FERMENTATION SHOP ASSISTANT

JOB DESCRIPTION

The Fermentation Shop Assistant plays a dynamic and versatile role at our growing brick and mortar culinary shop. This position will apply their skills, enthusiasm and judgement to day-to-day business operations, marketing communications, customer support, virtual workshop support, online store fulfillment and more! 

 

We provide paid Culinary Preserving Arts Training as part of our on-boarding experience. 

 

3-Month Training/ Evaluation Period: 20-30 hours / week 

Post-Training Period: 25-30 hours / week

HOW TO APPLY 

Please submit a resume AND cover letter via email. Tell us about your favorite ferment or preserve and why you think you’d be a great fit for the position.  

 

QUALIFICATIONS

Preserved seeks an employee who 

  • Enjoys being part of a small, but growing team and wants to be a key player in Preserved’s growth

  • Is genuinely interested in the products we carry

  • Has experience with one or more preserving tradition (vinegar pickling, vegetable fermentation, canning, jam making, cheese making, kombucha, kefir, yogurt, beer brewing, wine making and herbal medicine)

  • Willing to experiment with food projects at home to deepen knowledge of shop products and tools

  • Willing to continue learning about new products and how they work

  • Is punctual and reliable

  • Can take direction easily and open to constructive criticism

  • Can communicate and build relationships with customers

  • Confident with working on their own and/or with a team]

  • Has a strong work ethic, entrepreneurial attitude and flexibility

Abilities  

  • Lift up to 50 lbs and get your hands dirty

  • Ability to climb a 10 ft ladder while carrying inventory; to squat, bend over, and reach for extended periods of time  

  • Ability to multitask, prioritize responsibilities, pivot and excel in a fast-paced sales environment

  • Has a flexible schedule and ability to work weekends and holidays

  • Willing to bring a laptop to work daily

Preferred Experience 

  • 2-3 years food service and/or retail work experience

  • Experience with digital marketing/ social media

  • Experience with email correspondence and knowledge of email etiquette

  • Proficiency in G Suite and Point of Sale Systems (Square preferred)

 

RESPONSIBILITIES

Sales  

  • Drive sales through personable customer engagement in-store, over the phone, email and online 

  • Identify new products that align with business

  • Keep informed of food industry trends and local events

  • Promote community events

Operations  

  • General shop management

  • Opening and closing, assisting customers, creating gift sets, ringing up customers, managing cash drawer.

  • Maintain shop cleanliness, including spot-cleaning, mopping, dusting, visual merchandising, restocking as needed 

  • Receive and process inventory 

    • Unpacking deliveries, receiving items, pricing and stocking items accordingly

  • Online Store fulfillment

    • Packing and shipping orders 

    • Inventory management

  • Support virtual workshop events as needed

  • Email communication management

  • Customer support and troubleshooting on culinary techniques 

Marketing Communications  

  • Establish, support and drive new marketing strategies

  • Compose original content for product features to use for social media, newsletter content and website. (Check out our instagram @preservedgoods for examples)

Facilities  

  • Daily shop maintenance including mopping, sweeping, dusting and taking out the trash & recycling.

  • Ensure inviting, engaging and organized retail space

  • Manage office and kitchen resources as needed

Independent Study   

  • Reading up on culinary traditions and current trends

  • Home culinary experimentation 

  • Visiting local farmers markets, vendors and like-minded businesses

 

BENEFITS 

Culinary Arts Training  

  • Receive in-depth 3-month training on culinary arts, working one on one with the founder and owner

  • Free attendance in our community classes on the preserving arts

  • Weekly shopping budget to try new products

 

Home Project Experimentation 

We find the best way to learn is through hands-on experience. In addition to our workshops, we provide complimentary fermentation starter cultures to encourage your home experimentation with our most popular cultures:

  • Sourdough 

  • Kombucha 

  • Yogurt / Milk Kefir

  • Water Kefir  

Compensation  

  • Competitive pay, based on experience, $18-20 / hour

  • Merit-based wage increases over time

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5032 Telegraph Avenue, Oakland, CA

Reduced Pandemic Hours

Friday-Sunday 11am - 5pm

510-922-8434 | EMAIL US

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